eCampaigns - Marketing people can send numerous eCampaigns to promote their recruitments. Using the eCampaigns feature in eDesk allows you to track the inquiries received against the eCampaigns owned by you.


Responding from New Inquiries window

You can respond to eCampaign Inquiry from New Inquiries pop up window. The process of creating the response is very simple and relatively easy.

Refer to the ‘Creating response against eCampaign Inquiry’ topic in CRM to know how to send response for an eCampaign inquiry.

View eCampaign Inquiries

The number of Inquiries received per eCampaign that was sent, will be displayed on the eDesk, along with the count of unread responses to the eCampaign.

 


To view eCampaign inquiries:

1. Click on the ‘eCampaign title’ link from eDesk for which you wish to view inquiries. Result: The New Inquiries pop up window is displayed.

2. The New Inquiries pop up window displays the inquiries received from various parties against the selected e-campaign.

3. Select the required inquiry and click on the ‘Delete’ link to delete selected inquiry.

4. To close the pop up window, click on the ‘Close’ link.