The Responses section in eDesk highlights on the number of responses received for the Job Posting. The number of responses received and the count on unread responses is indicated in circular brackets for each posting.



To view the responses received from recipients of posting:


1. Click on the Posting Title link to view the list of postings done for the requirement. The Job Postings pop up window is displayed.

2. Click on New Responses icon  link from Postings window. The job postings pop up window refreshes by displaying the New Responses window.

3. The New Responses pop up window displays the list of responses received for posting.

4. Select the response and click on the ‘Delete’ link to delete the response. The New Response Inquiry pop up window refreshes by deleting.

5. Highlight the response and double click to capture the response. See the ‘Tracking the response for job posting’ topic in CRM to know your options for capturing the response.

6. To close the New Responses pop up window, click on the ‘Close’ link.

 

Note: The Job Orders that are ClosedFilled, Archived and Cancelled will not be displayed in the eDesk – Postings – Responses section.


The number of inquiries received for the Job Postings is displayed under Inquiries. The number of inquiries received and the count of unread inquiries is indicated in the circular brackets for each posting on the eDesk.



To view the Posting Inquires:


1. Click on the Posting Title link to view the list of postings done for the requirement. The Job Postings pop up window is displayed.

2. The New Inquiries  icon is displayed when you receive inquiries for the posting.

3. The Responded Inquiries icon is displayed when you respond to the inquiry for the posting.

4. Click on the ‘New Inquiries’ icon link to view and respond to the inquiries received. See the ‘Creating Response for job posting inquiry’ topic in CRM to know how to respond to the inquiry.

5. Click on the ‘Responded inquiries’ icon link to view the responded inquiries for the submission. See the ‘View Responded Inquires’ topic in CRM to know more.

6. To close the window, click on the ‘Close’ link.

 

Note: The Job Orders that are Closed, Filled, Archived and Cancelled will not be displayed in the eDesk – Postings – Inquiries section.