Within Akken you have the ability to notify other internal users of a note that has been entered.


The first step would be to make sure within Admin-->User Management-->User Preferences that the recipient has the following enabled:


If you're sending the notes notification via e-mail you would need to enter a valid primary e-mail address within the employee record within HRM-->Employee Management:


If you're sending the notes notification via SMS(texting) you would need to enter a valid mobile number as well as selecting 'Enable VMS Access' as well as selecting the recipient's phone carrier within the employee record in HRM-->Employee Management: