Release Version 1.7


Ultigigs Application Setup


  1. Ultigigs runs on either Android or iOS (Apple) devices.  Before installing ultigigs, make sure your mobile phone has the latest operating software updates applied.
  2. Download and install the ultigigs app from the Apple App or Google Play stores to a mobile phone.  
  3. To use GEO FENCE FEATURE (Single User Mode -> Clock In / Clock Out Time Sheet), mobile device location services must be set to "ALWAYS ON"
  4. On a mobile device, go to location service settings and change the ultigigs application location services setting to “Always" on.
  5. The Recruiting Agency AkkenCloud system administrator will provide your Employee Self Service (ESS) login credentials (Company ID/Username/Password) and instruct you on the "mode & Time Sheet type" to use in ultigigs.
  6. FOR FIRST TIME ESS users:
    1. To begin, first time users are prompted to login to the AkkenCloud portal application and reset your ESS user password via a pc or mobile phone browser.  
    2. Go to https://login.akken.com
    3. Follow the instructions to change your password
    4. This step must be completed first before using ultigigs.  
  7. FOR FIRST TIME ULTIGIGS users:
    1. To begin, first time ultigigs users are prompted to reset your ultigigs password when logging into the application. 
      Note: For ease of use, set the ultigigs password to the same password used in step 6.
  8. Be sure to store your Company ID/username/password information in a secure place.
  9. When installing ultigigs, enabling biometrics on mobile devices greatly simplifies the daily and sub-screen login and user verification processes.
  10. After opening the ultigigs application, before you sign into ultigigs, select the "Change Mode" link on the bottom right of the sign in screen.
  11. Select one of the following "use mode types" to sign into ultigigs.




    Ultigigs Use Mode Types
     
    1. Single User - used with the Time Sheet type Clock In/Clock Out (CICO) with an active GeoFence perimeter.
    2. Multi User - Refer friends, search other employmentement opportunities, set shift preferences, etc. 
    3. Time Clock Mode - defaults to Punch In/Punch Out (PIPO) Time sheet type Time Clock Mode is identical to CICO without the GeoFence.



Single User Mode with "Clock In/Clock Out" Time Sheet with GEO FENCE


  1. At the ultigigs sign in page, select "Change Mode" and press "Single User." 
  2. Sign in with the previously provided Company ID/Username/Password 
  3. The user will land on the "Jobs NearME" menu which displays other opportunities in the area.
  4. To start a shift, choose “My Jobs”
  5. Select the assignment number (ASGN#) for the position communicated by your Staffing Agency.  This will display detailed Job Location, Reports To, and Assignment information.  
  6. Select the blue “Submit Time Sheet” button at the bottom of this page.
  7. The Time Sheets page then displays, with Create New, Saved, Submitted, Approved, and Rejected time sheets.
  8. Select “Create New” and then the "Clock In/Clock Out" (CICO) Time Sheet option.  
  9. Note: CICO time sheets are always enabled with the GeoFence feature.
  10. Users are presented with a digital Google map and a red GeoFence perimeter based on the Staffing Agency's preset value.
  11. Press the blue “Clock In” button at the bottom of this screen to start a shift
  12. If the Recruiting Agency has enabled the ultigigs biometrics setting, and the user has enabled biometrics on the mobile device and in the ultigigs application, the device specific biometric login method will be displayed when you start your shift.
  13. Note:  If a user is automatically clocked out due to going outside the GeoFence, once you return inside the GeoFence perimeter, you must manually select "End Break" in order to clock back in to your shift
  14. To end the shift, press the red "End Shift" button.
  15. The current shift time details will be shown.
  16. Verify the shown worked hours are accurate or select the pencil icon to edit your Time Sheet.  Be sure to indicate a reason for editing the Time Sheet.
  17. Press "Save" if edited.
  18. Press "Submit" to send submit a daily Time Sheet to your supervisor. 
  19. If instructed by the staffing agency to "Submit A Weekly Time Sheet"
    1. Do not select "Submit" once your shift ends
    2. Using the arrow in the upper left, select the left arrow to go back one page, or select the three stacked lines/Hamburger icon to navigate to a different ultigigs menu page
    3. At the end of the work week, while signed into ultigigs, go to Time Sheets > Saved and set the 7 day date range for the workweek you want to submit a weekly time sheet.
    4. Select "Submit Weekly Time Sheet" option at the bottom of the work week.
  20. You may sign out of ultigigs until your next shift, close the window, or you may leave the app running.
  21. When reopening the ultigigs app on the mobile phone (e.g. the next day), ultigigs will launch with the last user signed in
  22. When signing back in, the application will remember the mode selected at the last login. 


IMPORTANT:  If using the ultigigs Single User Mode Clock In / Clock Out with GEOFENCE ...


  • Do not sign out of the ultigigs app or your current TimeClock session will be clocked out as if you are on a break.  
  • If the app is closed, you may quickly re-open the app to re-establish your current shift’s running timeclock.
  • The ultigigs application should always be open, in the foreground or background in your mobile device active application windows.  
  • Ultigigs will continue to track your time when the application is left open in the background on your mobile device so you may use other mobile applications.


Single User Mode with Regular Time Sheet (without GeoFence)

  1. Users who are directed by their Staffing Company to use "Regular" Time Sheet type, may manually enter either daily or weekly Time Sheets.  
  2. There are two tabs, "daily" and "range" (weekly range), select the appropriate tab to enter your Regular, Overtime and DoubleTime work hours manually.


Single User Mode with Time In / Time out Time Sheet Type


TBA



Multi-User Mode 

  1. Search other opportunities, refer jobs to friends
  2. Separate Sign in with email address and password required



Time Clock Mode with "Punch In/Punch Out" Time Sheet 

        (This mode functions the same as Single User Mode CICO Time Sheet but with GeoFence disabled)

  1. At the ultigigs sign in page, select "Change Mode" and press "Time Clock User."
  2. Sign in with the previously provided Company ID/Username/Password
  3. The user will land on the Punch In / Punch Out Assignment page which will list all current assignments.
  4. Select the appropriate assignment, and the user will land at the Punch In / Punch Out Time Clock page.
  5. If the Recruiting Agency has enabled the ultigigs biometrics setting, and the user has enabled biometrics on the mobile device and in the ultigigs application, the device specific biometric login method will be displayed when you start your shift.
  6. Select "Punch In" to start your shift.
  7. The Timer will continue to run in the background.
  8. When the user shift is complete, press the red "End Shift" button.
  9. The Time Sheet “Saved Details” page is shown.
  10. Verify the shown worked hours are accurate or select the pencil icon to edit your Time Sheet.  Be sure to indicate a reason for editing the Time Sheet.
  11. Press "Save" if edited.
  12. Press "Submit" to send submit the Time Sheet to your supervisor. 
  13. Since Time Clock mode does not use the active GeoFence feature, after signing in, a user may sign out of ultigigs after Punching In.  Just sign back in to start a break, or to end your shift.
  14. When signing back in, the application will remember the mode selected at the last login.

BREAKS / MEALS

  1. Select the “Start Break” button at the bottom of the screen if you are taking an unpaid break.
  2. Do not press “Start Break” if you work in a state with a paid break law.  Reporting of paid break times is currently handled manually outside of ultigigs with your Time Sheet administrator.  
  3. Press the grey “Start Break” button to take an unpaid break or meal break.  
  4. Be sure to remember to punch back in by pressing the blue “Stop Break” button on the bottom left to clock or punch back in after your break.
  5. Press the red “End Shift” button on the bottom right to end your shift.
  6. Click the blue “Submit” button at the bottom of the “Saved Details” page.  A pop up will indicate if the Time Sheet was submitted successfully.  
  7. Press “OK” on the pop up to be returned to the “Submitted Time Sheets” history page
  8. Select the “<” at the top left of the screen to return to the Jobs NearME page and select the three stacked horizontal lines to view the main menu.
  9. The user may close the application or sign out.
  10. When signing back in, the application will remember the mode selected at the last login.

KNOWN APPLICATION LIMITATIONS TO BE ADDRESSED IN FUTURE RELEASES

  1. Ultigigs uses Google maps for location services and requires the mobile user to allow location services to be "Always" on in the Single User CICO GeoFence mode.  There can be instances when the user location may not be accurately reported, or when ultigigs may be blocked from verifying the mobile user location due to mobile access issues.  This could be due to a) the application needing location services permissions not set to "Always" on or b) interruptions in mobile device access to network resources.  The "Time Out" setting is Admin > Payroll Setup can be set to help alleviate connectivity issues for the duration of the chosen time out setting.
    1. Example:  If the Time Out setting is set to 10 minutes, the ultigigs application will continue to attempt to communicate with the backend server every minute.  Once 10 minutes have passed, the user will be clocked out automatically.  When connection is restored, the user must clock back in.
    2. When the user shift ends, if there are network issues which have prevented the user from ending a shift, the user may manually edit the Time Sheet for the correct hours worked that were missed
  2. Pressing “Start Break” currently stops the time clock, so the time spent on break is not added to the hours worked.
  3. Users whose breaks are paid should not press “start break” unless they are taking an unpaid meal break or additional approved unpaid break.  Users may communicate paid break times to their administrator using the edit Time Sheet "reason" field after a user's shift ends, or other method external to ultigigs, as required by state law and company policy.  The application will be enhanced in the future to allow, track and report paid or unpaid breaks at the assignment level.
  4. When working a scheduled shift past the scheduled shift end time, that time is added to hours worked for the current shift.  Currently, if a break is taken past the scheduled shift end time, a separate timesheet will be created.  This is a known issue and will be resolved in the next release (after 1.7). 
  5. A settings menu will be added to ultigigs to show all pertinent settings to the user.