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(866) 590-6695
Knowledge base
Resource Library
Brown Bag Tutorials
14
AkkenCloud Mobile App Demo
CRM Opportunities Demo
Candidate and Contact Capture Demo
Automation Platform Demo - Part 1
The all-new AkkenCloud platform Demo
View all 14
Help Documents
13
Call-Em-All Integration
How to Create a Short List
How to create CRM groups
How to Create Data Frenzy RAM Boolean Searches
How to Create/Deactivate Users
View all 13
Training Registrations
0
Video Tutorials
26
Accounting Assignments
Admin Overview
Admin Overview
AkkuPay
AkkuSearch
View all 26
White Papers
5
Cold Calling Tips
Closing Job Orders
Mobile
SaaS
SaaS Think Strategies
Workflow Diagrams
1
System Flow Charts
General Overview
Accounting
14
Accounting - Accounts
Accounting - Assignments
Accounting - Banking
Accounting - Customer Invoices
Accounting - Employees
View all 14
Admin
33
Admin In Brief
Burden Management
Company Defined Fields
Company Information
Contact Management
View all 33
Analytics
2
Analytics - In Brief
Analytics - My Reports
Collaboration
10
Collaboration - Purpose
Collaboration - Email - Inbox
Collaboration - Email - Setting Options
Collaboration - Email - Rules
Collaboration - Email - Folder Management
View all 10
CRM
10
Internal Submissions **FEATURE UPDATE**
Job Postings (CRM)
CRM - Snapshot
CRM - eCampaigns
CRM - Contacts
View all 10
eDesk
15
eDesk - Snapshot
eDesk - Calendar
eDesk - Invitations
eDesk - Tasks
eDesk - Reminders
View all 15
HRM
10
HRM - Snapshot
HRM - Purpose
HRM - Overseas Recruiting
HRM - Applicant Tracking
HRM - Hiring Management
View all 10
Self Service
3
How to Setup Self Service Accounts
Employee Self Service User Guide
Customer Self Service User Guide
Frequently Asked Questions
General
20
How can I add a logo to my e-mail signature?
How do I back up my data?
How can I add/change logo on our eDesk?
Is my data secure in the AkkenCloud? Will I own my data?
What service model is Akken Staffing? Client-server or Web-based?
View all 20
Front Office
38
I'm getting an error message "Default Account..." when sending an e-campaign **NEW**
If a Candidate or Employee edits their information through My Profile, is it automatically updated in their CRM Record?
How do I create groups of candidates and contacts?
How do I delete resumes from a candidate's profile?
How do I change ownership of records I created?
View all 38
Back Office
10
How do I delete an invoice?
If an Employee is on more than one assignment, do I have to create 2 time sheets?
After someone is approved and hired within "Hiring Management", is there way to reject them as an employee?
Why am I unable to view an employee record?
Can a record be owned by multiple people?
View all 10
E-desk
26
How do I set up my email?
Is there a mailbox size limit?
What is the maximum size for an email?
Can I import email addresses from Outlook into my Address Book?
How do I set up templates in my email?
View all 26
Paperless Onboarding (POB)
3
Adding a Paperless Onboarding (POB) User
How Do I Update my Email address in DocuSign for POB?
Where did my POB DocuSign Templates go?
ultigigs
2
ultigigs Error! Location service is rejected by user
ultigigs - Alert! message
AkkenCloud Plug Ins / Applications
OLS - Outlook Sync Browser Add-In
6
Outlook Sync (OLS) Resources **START HERE**
Outlook Sync (OLS) USER GUIDE
Outlook Sync (OLS) v2.1.3.0 Update Release Notes
eDesk Email Authorization Process - ** Updated 9/23/2022 **
OLS - Enabling Columns In Reading Pane - Quick Reference Guide (QRG)
View all 6
ACI - AkkenCloud Import
1
ACI - AkkenCloud Import User Guide **FEATURE UPDATE**
ultigigs Mobile App Reference Guides
2
ultigigs Mobile App - Quick Reference Guide
ultigigs Mobile App - User Guide
Webinars & Demos
Akken Cloud Group Demo
0