Front Office

How do I delete resumes from the candidate’s profiles?
CRM – Candidates – double click on any candidate record in the Candidates home page The system displays the Candidate Summary screen. In the Candida...
How do I access my Groups so I can edit them?
Collaboration – Email – Address Book – In the Address Book home page, click Groups link. The system displays the Groups available in Address Book ...
Can I import and export?
Yes, you can import and export the records in Akken Staffing. Akken Staffing supports importing of the contact details that use the Comma Separated Value (C...
How do I change the ownership of the records?
CRM – Contacts – Select any contact record you wish to change the ownership and click on Change Owner link. The system refreshes and displays the Select ...
How do I resubmit a candidate to the same job order?
CRM – Job Orders – Manage Submissions (in the Submitted Candidates tab) Find the candidate you would like to resubmit and click on the Re-Submit Ca...
If a Candidate or Employee uploads a new resume, is their profile automatically updated?
No, If a Candidate or Employee uploads a new resume, is their profile automatically updated
How can I do a radius search?
Go to CRM – Candidates – Advanced Search – In the Advanced Search screen, select the Radius Search check box option. The system displays the Radius Search...
Will my search criteria be highlighted in the results?
No, your search criteria will not be highlighted in the results
Short List
 
Are “Notes” searchable?
Yes, in the candidate search there is an option to search notes as well as the summary screens.