Customer Success : 1-866-590-6695

General 20

• How can I add a logo to my e-mail signature?
• How do I back up my data?
• How can I add/change logo on our eDesk?
• Is my data secure in the AkkenCloud? Will I own my data?
• What service model is Akken Staffing? Client-server or Web-based?

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Front Office 38

• I'm getting an error message "Default Account..." when sending an e-campaign **NEW**
• If a Candidate or Employee edits their information through My Profile, is it automatically updated in their CRM Record?
• How do I create groups of candidates and contacts?
• How do I delete resumes from a candidate's profile?
• How do I change ownership of records I created?

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Back Office 10

• How do I delete an invoice?
• If an Employee is on more than one assignment, do I have to create 2 time sheets?
• After someone is approved and hired within "Hiring Management", is there way to reject them as an employee?
• Why am I unable to view an employee record?
• Can a record be owned by multiple people?

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E-desk 26

• How do I set up my email?
• Is there a mailbox size limit?
• What is the maximum size for an email?
• Can I import email addresses from Outlook into my Address Book?
• How do I set up templates in my email?

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Paperless Onboarding (POB) 3

• Adding a Paperless Onboarding (POB) User
• How Do I Update my Email address in DocuSign for POB?
• Where did my POB DocuSign Templates go?

ultigigs 2

• ultigigs Error! Location service is rejected by user
• ultigigs - Alert! message