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Frequently Asked Questions
General
16
How can I add a logo to my e-mail signature?
How do I back up my data?
How can I add/change logo on our eDesk?
Is my data secure in the AkkenCloud? Will I own my data?
What service model is Akken Staffing? Client-server or Web-based?
See all 16 articles
Front Office
37
If a Candidate or Employee edits their information through My Profile, is it automatically updated in their CRM Record?
How do I create groups of candidates and contacts?
How do I delete resumes from a candidate's profile?
How do I change ownership of records I created?
How do I edit my Address Book Groups?
See all 37 articles
Back Office
10
How do I delete an invoice?
If an Employee is on more than one assignment, do I have to create 2 time sheets?
After someone is approved and hired within "Hiring Management", is there way to reject them as an employee?
Why am I unable to view an employee record?
Can a record be owned by multiple people?
See all 10 articles
E-desk
26
How do I set up my email?
Is there a mailbox size limit?
What is the maximum size for an email?
Can I import email addresses from Outlook into my Address Book?
How do I set up templates in my email?
See all 26 articles