Enabling Columns in Reading Pane.
- Custom User Properties (columns) will only be visible if the Reading Pane is “off”.
- Open Outlook and click on “View” in Control Bar.
- In the Menu Section, click on “Reading Pane” and select “off”. As shown in below figure.
- In the same menu, click on “Add Columns”. A window pops out with all available columns in outlook.
- Under “Select available columns from:” label, one can see a dropdown will all possible columns. Click on the Drop Down and scroll to the bottom to see User – defined fields in folder.
- All available columns from AkkenCloud Addin are visible on the left pane. Select “Exported” and “Export Note” and click on “Add” button.
- Finally click on ok.
- Once the columns are added. User can see them on Folder columns as shown in the below figure.
- When an email is synced to AkkenCloud and if the sync process completed successfully. “Yes” is populated under “Exported” column.
- If the sync process failed. Reason for failure of sync process is populated under “Exported Note” and “Error” is populated under “Exported” Column Respectively.
- If an email is marked as “Error”, Outlook Sync will not attempt a sync operation on that email (sync all/auto sync). Unless user performs a “Sync Selected” operation on the email.