Help Documents

Position Category/Departments/Analytics Tips & Tricks
Candidates – Position Category Under the Candidates section in an open Candidate record there is a field called Position Category found in the Candidate I...
How to Utilize Back Office Assignments
Placement Status      A new column has been introduced in the “Manage Submissions” screen found within the Job Orders window to indicate the Placement/As...
Importing into Akken
Before importing information into Akken, look at your CSV file and follow these bullet points: Start with a clean CSV file. If you’re on a Mac, the fil...
How to Customize Drop Down Lists
How to Customize Dropdown Lists NOTE:  ALL dropdown lists should be configured and created in the system PRIOR to the company engaging in the usage of Akke...
How to Utilize CRM
How to Guide for CRM Create a Job Order CRM – Job Order – New:  type in all applicable fields and information - Save -OR-  Collaboration – Email –...
How to Create a Short List
How to Create a Short List Go to CRM – Candidates and run your search to create a subset of Candidates you wish to short list to a job order Click on...
How to Setup Commission on Job Orders
Commission Setup on Job Orders In order to obtain reports in which commission splits are noted between employees or vendors, the information must be filled...
How to Source for Candidates Using Data Frenzy RAM
How to Create Data Frenzy RAM Boolean Searches
Call-Em-All Integration
For instructions re: using Call-Em-All, once integrated with your account, please refer to the attached document.