How do I set up my email?

Modified on Wed, 06 Sep 2023 at 03:36 AM

In AkkenCloud Staffing, you can set up your email account using the AkkenCloud email client.

Setting up email within AkkenCloud

1. Under Admin-->User Management, check user preferences and see if the user is currently setup for AkkenCloud email:

2. The next step is to go to Collaboration-->Email and click on ‘Setup’ on the left-hand side of the email screen:

3. Next, you would click on ‘Add New Account’ and it brings you to the following screen:

You can enter your incoming/outgoing email server setup here. Your email provider/IT team should have all of the information that is necessary in the above screen. The AkkenCloud email client has the ability to handle POP3 as well as IMAP email configurations.

4. Once everything is entered you can click Save. It generally takes a few seconds to authenticate and save your settings. 

Note: If you enter invalid credentials or invalid server information it will prompt you saying that it could not establish a connection. You will then need to verify that you have the correct information from your email provider/IT team.


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