General

Default solution folder, feel free to edit or delete it.

Can I copy and paste in Akken?
Yes, you can use  CTRL+C for copy and CTRL+V for paste
Will I experience any down time?
We provide the highest uptime guarantee in the industry – 99.7%. 24 hours a day, 7 days a week, and 365 days a year.  
My Gmail won't configure properly in Akken. Did I do something wrong?
If you have all of the correct information such as the email address, password, and the correct domains and port numbers, there may be one more thing need...
How do I post a job order to my website?
First, you would need to have website integration purchased and configured by Akken. The first way to post a job order to your website would be to go ...
Where do I go to setup my Payment Terms/Billing Terms?
Setting up Payment Terms and Billing Terms Payment Terms: · To set up Payment Terms you must navigate to Accounting-->Customers and click on...
What are the minimum hardware/software requirements
System Requirements Akken is a web application designed for usage via a browser with internet access. Minimum as well as recommended hardware and software...
How Do I Remove A Contact From Assignments?
   About This Document:  This document details the steps required to Remove a Contact from Accounting > Assignments. Prerequisites: This procedure req...
How Do I Perform Browser Maintenance?
   About This Document:  This document details the steps required to perform Browser Maintenance using a variety of Internet Browsers. These include Google...
How can I track Vaccination Status in AkkenCloud?
  For Best Practices we recommend using Credentials to Track Credential Status.   CRM > Candidate:   The Candidate Records will display, edit a re...
Where did my POB DocuSign Templates go?
During the AkkenCloud POB (Paperless Onboarding) feature Employee Integration with DocuSign, the Employee needs to be Logged into DocuSign for Access f...